Shipping & Delivery

When Will My Order Ship?

For In-Stock orders placed by 1 PM Eastern Time / 10 AM Pacific Time, We usually ship the same business day. For orders placed after this time, your order will ship the next business day. We ship every day Monday through Friday, except National Holidays. Our goal is to get your order to you as quickly as possible.

Please open and inspect your order upon receipt. Should there be any issue with your order, please contact customer service within 48 hours.

Where Do You Ship From?

All orders ship from our warehouse in New Jersey or Pennsylvania.

What Shipping Methods Do You Offer?

Most of our items ship via USPS. For bigger stuff we ship using FedEx / UPS. Fees for each option are quoted when you checkout, or you can estimate the charges by choosing the Estimate Shipping link on the cart page.

What is The Cost of Shipping?

We Offer a Free Ground Shipping in The U.S. You may also select a Shipping Service of your choice and pay for it. Shipping Costs are based on the Destination Zip Code, ETA and the Weight of your Order.

Will I be Notified Once My Order Has Shipped?

Yes. You will receive an email with your Tracking Information once your order has shipped. You may also log into your account to check the status of your order 24 hours a day 7 days a week.

Do You Ship Outside of The United States?

Yes, We Do. But Our Free Shipping Policy does not apply to International Addresses. Please note that Import Duties and Clearance Fees are always the responsibility of the Buyer.

All International Orders will be accompanied by a Commercial Invoice that states a description of the goods, the sale price, and the country of origin of the goods.

Please contact us at cs@hardtogetitems.com and we would be happy to quote you a Shipping Rate based on the Destination Zip Code, ETA and the Weight of your item that you would like to purchase.